1. Booking & Payment

• All reservations must be guaranteed with a valid credit card or prepayment.

• Full payment is required upon check-in unless otherwise specified.

• Prices are inclusive of VAT but exclude city taxes or additional fees unless stated.

2. Check-in & Check-out

• Check-in time: From 14:00

• Check-out time: Until 12:00

Early check-in or late check-out is subject to availability and may incur additional charges.

3. Cancellation & No-show

• Free cancellation up to 48 hours before arrival unless stated otherwise.

• Late cancellations or no-shows will be charged the price of the first night.

4. Children & Extra Beds

• Children under 6 years stay free when using existing beds.

• Extra beds or baby cots are available upon request and may be subject to additional charges.

5. Smoking Policy

• All rooms are non-smoking.

• A cleaning fee of [amount] will be charged for violations of the no-smoking policy.

6. Pets

• Pets are not allowed unless confirmed in advance.

7. Damages & Lost Items

• Guests are responsible for any damage caused to the property during their stay.

• The hotel is not responsible for lost or stolen items unless stored in a hotel cafe

8. Quiet Hours

• Quiet hours are from 22:00 to 07:00. Please respect other guests' comfort.

9. Use of Hotel Facilities

• Guests are expected to use all hotel facilities responsibly and follow posted rules.

10. Privacy Policy

• Your personal information is kept secure and will not be shared with third parties, except where required by law.